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Shawbrook, the specialist savings and lending bank use Redline within their consumer lending division.  Redline has been used by Shawbrook since the bank’s inception in 2011 with consumer lending growing to £29m in 2013.

Shawbrook required a system to support automated underwriting of loan applications, providing instant decisions.

Redline were able to offer Shawbrook a single platform that could perform both front and back office functions. They needed a system which could be integrated into their existing systems that was highly configurable and flexible allowing them to introduce new products and services. Other requirements included:

Automated document production and integrated collections function.

Bespoke credit scoring and fraud data screening.

Paperless system using advanced e-signature technology.  Credit agreements could be signed instantly with the 100% secure, PCI compliant service.

Security of customer data. We host and manage our Saas from our own hardware in one of the most secure data centres in the UK with their facilities being ISO27001 accredited.

Redline brought a number of benefits to Shawbrook which allowed them to provide a higher level of customer service.  With high levels of automation, time consuming processes were shortened and employees could concentrate on customer focussed activities. The automated system achieved considerable cost savings and an improved cash flow and sales cycle.

Nick McAuliffe, Managing Director, Consumer Lending commented “Redline have worked with Shawbrook from the beginning and have been able to adapt to the ever changing marketplace.  Their highly configurable platform has enabled us to lend efficiently, 24/7. We have been able to maximise efficiencies due to the high levels of automation and consequently achieved considerable cost savings.”

About Shawbrook

Shawbrook is a specialist savings and lending bank with a commitment to making it easier and more straightforward for businesses and individuals to borrow and save. The bank’s dedicated consumer lending team provides consumer finance facilities to a range of retail and home improvement companies in the UK, including several large national brands as well as smaller, regional businesses.

Shawbrook provides funds for many different types of products in the retail as well as home improvement sector including replacement windows, conservatories, kitchens and bedrooms as well as heating systems and green products such as solar

Shawbrook Bank Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

a few reasons to use Redline

We have an experienced team and a proven flexible, secure, scalable platform.

24/7 availability from the most secure data centre in the U.K.

We can get you up and running within short timescales, with minimal upfront costs and a competitive pricing structure proportional to your business levels.

Compliant systems, processes and procedures.